These are Hotshopdeal (\u201cHotshopdeal\u201d, \u201cwe\u201d or \u201cour\u201d) Overall Return Guidelines applicable only to products purchased by you directly from the hotshopdeal website. All returns must meet the overall guidelines in order for the individual return policy to apply.<\/p>\n
\u2981 Returns for refund may be subject to a restocking fee. Read more about Refunds, Partial Refunds.
\n\u2981 All products that are new with the retail packaging never opened can be returned to Hotshopdeal within 30 days regardless of the individual return policy.
\n\u2981 Products that are received by Hotshopdeal in any of the following conditions are not eligible for return and may be rejected:
\n\u2981 Any product not purchased from Hotshopdeal.
\n\u2981 Any product that does not exhibit the described reason for the return (i.e., a return initiated for a DOA product that powers on and works properly upon inspection).
\n\u2981 Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and\/or warranty label.
\n\u2981 Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product. Refund returns received in this condition may incur a restocking fee or be rejected.
\n\u2981 Any product from which the UPC code has been removed from its packaging.
\n\u2981 Any product that exhibits physical damage. If you received your product damaged, please read our Report a shipping problem\u00a0article for guidelines and instructions on how to resolve this issue. This is would not be considered a return.
\n\u2981 Any product for which you have submitted a mail-in rebate.
\n\u2981 Any product which appears tampered, customized or altered in any way.<\/p>\n
\u2981 Return for refund within: 30 days
\n\u2981 Return for replacement within: 30 days
\n\u2981 Return shipping labels are free for replacement returns of the same item within the return policy period and can be obtained while creating your return online.
\n\u2981 You can learn more about our return process and guidelines in the Overall Return Guidelines\u00a0and Additional Return Information sections of this page.<\/p>\n
This is our Standard Return Policy. Items covered by this policy (those products for which Hotshopdeal states “This item may be returned for a replacement or refund within 30 days only”) must be returned to Hotshopdeal\u00a0within 30 days of the invoice date\u00a0for this policy to apply.<\/p>\n
Please review the special notes specific for your product:
\n\u2981 Desktop PC, Notebooks, or Tablet PCs:
\n\u2981 A defective Desktop PC, Notebook, or Tablet PC that is returned for a replacement may be repaired or replaced at hotshopdeal sole discretion, unless otherwise required by law. While we strive to adhere to our own standard RMA processing times, we cannot guarantee that these times will be met, especially in situations where the item must be sent to the manufacturer for repair. If you have a question regarding returning a Desktop PC, Notebook, or Tablet PC, please contact our Customer Service Department.
\n\u2981 Some computer systems will require pre-authorization from the manufacturer technical support in order for an RMA to hotshopdeal to be authorized.
\n\u2981 For computers that have had an additional operating system(s) installed, we will provide you a replacement or refund as noted in the above policy as long as the original operating system is not corrupted or removed.
\n\u2981 Screens or Monitors with 8 dead pixels or more can be returned for a replacement within 30 days from the purchase date.<\/p>\n
Point of Sale Products:
\n\u2981 Some items are non-returnable, including software, custom labels and opened supplies (including without limitation labels, ribbons, receipt paper, receipt ribbons, print heads, card stock, RFID tags).
\n\u2981 Special order products are not eligible for return.
\n\u2981 Any product that is returned with markings or writing made by customer on the original box is not eligible for return.<\/p>\n
\u2981 Return for refund within: non-refundable
\n\u2981 Return for replacement within: non-replaceable
\n\u2981 You can learn more about our return process and guidelines in the Overall Return Guidelines\u00a0and Additional Return\u00a0 Information sections of this page.
\nThis is our Manufacturer Only Return Policy. Items covered by this policy (those products for which hotshopdeal states “This item cannot be returned for a replacement or refund”) cannot be returned to hotshopdeal.These products are covered by a Manufacturer Warranty which can be obtained by contacting the respective manufacturer for assistance after purchase.<\/p>\n
\u2981 Return for refund within: non-refundable
\n\u2981 Return for replacement within: non-replaceable
\n\u2981 You can learn more about our return process and guidelines in the Overall Return Guidelines\u00a0and Additional Return\u00a0 Information sections of this page.<\/p>\n
This is our Consumable Product Return Policy. Items covered by this policy (those products for which hotshopdeal states “This item cannot be returned for a replacement or refund if opened”) cannot be returned to hotshopdeal.
\nConsumable items are items such as Printer Ink and Toner Cartridges, CD\/DVD Media, Retail Packaged Software, Downloadable Software, Paper Products, etc. that are consumed once they are used.<\/p>\n
\u2981 Return for refund within: non-refundable
\n\u2981 Return for replacement within: 15 days
\n\u2981 Return shipping labels are free for replacement returns of the same item within the return policy period and can be obtained while creating your return online.
\n\u2981 You can learn more about our return process and guidelines in the Overall Return Guidelines\u00a0and\u00a0 Additional Return Information sections of this page.<\/p>\n
This is our Non-Contract Cell Phone Return Policy. Items covered by this policy (those products for which hotshopdeal states “This non-contract cell phone may be returned for a replacement within 15 days only”) must be returned to Newegg within 15 days of the invoice date\u00a0for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same item. If the original item is no longer available, a refund in the amount of the price originally paid will be issued.\u00a0Products subject to this policy cannot be returned for a refund.<\/p>\n
\u2981 Return for refund within: 90 days
\n\u2981 Return for replacement within: non-replaceable
\n\u2981 You can learn more about our return process and guidelines in the\u00a0 Overall Return Guidelines\u00a0and\u00a0 Additional Return Information sections of this page.<\/p>\n
This is our Services and Extended Warranties Return Policy. Items covered by this policy (those products for which hotshopdeal states “This service or extended warranty can only be returned for a refund within 90 days if the service or warranty has not been used or redeemed.”) can be returned\u00a0if the service or warranty has not been used or redeemed. A return must be initiated by hotshopdeal within 90 days of the invoice date for this policy to apply.<\/p>\n
Configurator Bundles<\/strong><\/p>\n Items sold as part of a Configurator Bundle may be returned individually for\u00a0replacement\u00a0within the applicable hotshopdeal Return Policy Period for that individual item. If Hotshopdeal no longer carries an item that is sent in for replacement, or if that item is simply out of stock, Hotshopdeal will issue you a refund. If the item is returned within 30 days of the original invoice date, a full refund will be issued. If the item was returned beyond 30 days of the original invoice date, a store credit refund at the current market value of the product will be issued. A current-market-value refund may not exceed the original invoice price.<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Overall Return Guidelines: These are Hotshopdeal (\u201cHotshopdeal\u201d, \u201cwe\u201d or \u201cour\u201d) Overall Return Guidelines applicable only to products purchased by you directly from the hotshopdeal website. All returns must meet the overall guidelines in order for the individual return policy to apply. \u2981 Returns for refund may be subject to a restocking fee. Read more about […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-521","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/www.binastre.in\/hot-fix\/wp-json\/wp\/v2\/pages\/521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.binastre.in\/hot-fix\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.binastre.in\/hot-fix\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.binastre.in\/hot-fix\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.binastre.in\/hot-fix\/wp-json\/wp\/v2\/comments?post=521"}],"version-history":[{"count":11,"href":"http:\/\/www.binastre.in\/hot-fix\/wp-json\/wp\/v2\/pages\/521\/revisions"}],"predecessor-version":[{"id":739,"href":"http:\/\/www.binastre.in\/hot-fix\/wp-json\/wp\/v2\/pages\/521\/revisions\/739"}],"wp:attachment":[{"href":"http:\/\/www.binastre.in\/hot-fix\/wp-json\/wp\/v2\/media?parent=521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nItems sold as part of a Configurator Bundle cannot be returned for a\u00a0refund.<\/p>\nOut-of-Stock (Back-Order) Items<\/h3>\n